Can I hire Virtual Assistant with qualifications such as MBA, Engineering, and Medical Degrees?
Yes, you can hire a Virtual Assistants with any technical qualification. Higher charges may apply. These Virtual Assistants are available only on full time basis (160 hours a month)
Can the Virtual Assistant make outbound calls?
Yes, the Virtual Assistant can make UNLIMITED outbound calls to anywhere in the United States. They can also make international calls.
How do I contact my Virtual Assistant?
We will give you dedicated number for you to call your Virtual Assistant. This will be a US number. As an upgrade, for $15 a month we can give you your own dedicated local number. For Example a New York resident would get a 212 area code to call their Virtual Assistant at, a Chicago resident will get a 312 number, a Los Angeles resident will get a 323 number, etc. It doesn’t matter where you are, we will get you a local number for anywhere in the United States.
You can also email your Virtual Assistant directly. Instant messengers like Yahoo, MSN, SKYPE, AIM, etc. are also available.
How long does it take to start the services?
We can setup your account instantly and Virtual Assistant will be allocated to your account the same day if the task is urgent. Under normal circumstances we need 3 business days to start the services.
How many hours a week can my Virtual Assistant work?
Your Virtual Assistant can work either 20 or 40 hours a week. If you need someone to be available 24/7 we can assemble a team to accommodate that.
What measures do you take to protect my privacy?
We have firewalls, network and Windows Logins, and internet restriction policies. Workstations are secured individually by anti-virus Protection, automatic workstation locking and back-up Drive Manager. Our office is also very secure. We have ID based entry and exit, IP based security cameras, and 24 hour security personal on duty. In addition, we do not allow any cell phones or outside writing material onto the operations floor.
What qualifications do Virtual Assistant’s have?
The Virtual Assistants are university graduates with bachelor’s degrees. They speak good English and have clear and neutral accents.
What type of tasks can the Virtual Assistant do?
Virtual Assistants can carry out any task where physical presence is not required.
Where is your business located?
We have two offices. One is Baltimore, MD and the other in Mumbai, India. Your virtual assistant will be located at the Mumbai office.